Shipping and Handling

   

Shipping Policy

(Last updated May 2025. Subject to change.)

 

     At The Green Goddess, we are committed to ensuring your order is delivered as smoothly and promptly as possible. Below you will find everything you need to know about how we handle shipping and fulfillment.

 

Where We Ship

     We currently ship to all Ontario postal codes.
     Please note:

  • Shipping is not available across Canada or to the United States at this time.
  • Limited shipping options may apply in certain areas.
  • We reserve the right to restrict delivery to remote locations.

 

Shipping Options and Rates

  • FREE Standard Shipping on orders $50+
  • Standard Shipping: $9.95 on orders under $50
    Estimated delivery: 4–7 business days
    (Delivery time may vary by destination.)

     All orders are shipped via the courier listed in your confirmation email. You can track your order directly through the courier’s website.

 

Canada Post Service Disruption Notice

     Canada Post is our main trusted courier. However, due to recent events, we have adjusted our shipping couriers to help mitigate potential delays or lost packages due to the ongoing Canada Post service disruption. Wherever possible, we will use alternative delivery partners to ensure reliable service.

Please note:

  • Orders to P.O. boxes and remote addresses will be cancelled while we monitor the situation.
  • All other orders will be processed and shipped as usual.
  • We appreciate your understanding and patience during this time.

 

Order Processing Times

     Once your order is placed, you will receive a confirmation email from us. Orders are typically processed within 2-3 business days, excluding weekends and peak holiday periods. When your order ships, you’ll receive a shipping confirmation email with tracking information.

 

Tracking Your Order

      Tracking numbers may take 2-3 business days to update online after the courier’s initial scan. Thank you for your patience! Please keep in mind that fulfillment and delivery times may vary during promotional periods or around Canadian holidays.

 

     If you have any questions or concerns about your order, feel free to contact us at info@thegreengoddess.store - we are here to help! We aim to respond within 48 hours (72 hours during peak times). As always, thank you for choosing The Green Goddess!