Order Fulfillment

 (Last updated September 2025. Subject to change.)

 

     At The Green Goddess, we are committed to ensuring your order is delivered as smoothly and promptly as possible. Below you will find everything you need to know about how we are currently handling order fulfillment.

 

Customer Update

     Due to the ongoing Canada Post strike and current economic challenges, we are temporarily pausing all production and shipping services until further notice.

 

     Products currently in stock remain available for purchase exclusively to our local customers in Ottawa, while quantities last. We will continue serving our Ottawa community through local pick-up. After your order is placed, we will contact you directly to coordinate a convenient pick-up time and location.

 

     We sincerely appreciate your understanding and ongoing support of our small business during this time.

 

Order Processing Times

     Once your order is placed, you will receive a confirmation email from us. Orders are typically processed within 2-3 business days, excluding weekends and peak holiday periods.

 

     If you have any questions or concerns about your order, feel free to contact us at nurture.greengoddess@gmail.com - we are here to help! We aim to respond within 48 hours (72 hours during peak times). As always, thank you for choosing The Green Goddess!